Amenity staffing

Lifeguards and attendants for the hours your amenities are open.

A community that starts hiring pool staff in May is already late. Set the roles and the hours here once and insured staffing vendors send back their proposals. The roles are certified lifeguards, pool monitors, and amenity attendants, for pools, fitness centers, clubhouses, and gates.

  • Lifeguard certification current, or no proposal
  • Hours and posts recorded on every shift
  • Lifeguards, pool monitors, and attendants
A lifeguard watching swimmers in the lanes of a community lap pool from the deck

Shift records

See the record a staffed Saturday leaves behind.

Hours covered, posts covered, and guards on the stand are all required before the shift will close.

Sample recordFiled
A lifeguard on an elevated chair watching a community lap pool, rescue tube on the arm restPhoto logged on site
Amenity staffingSat 7:04 PM
On site9:00 AM – 7:00 PMTime on site10h 0m

On the report

Hours covered
10 hrs
Posts covered
3
Lifeguards
2
Peak on site
46
Checks
9
Rescues
0

A shift cannot be closed without a photo of the post.

01

Check the hours

Clock-in and clock-out are recorded on the shift, and the hours covered are a required field. They are what a staffing invoice is read against.

02

Check the stand

A guarded post has to state how many certified guards were on the stand, or the endorsement proves nothing after the fact.

03

See who worked it

A quiet substitution is carried on the record, shift by shift, rather than noticed or not.

Shift roster

See who is on each post, and for how long.

This is the schedule your board opens in its dashboard, on one staffed Saturday. Two guards hand over on the main deck at 2:30, and the kiddie pool is attended for six hours of the day.

Roster and recorded visits

Jul 12 – Jul 18, 2026

Sun
Mon
Tue
Wed
Thu
Fri
Sat
ProposedScheduledCompletedMissedProjectedWhat these mean
Proposed
A vendor or a manager put this forward and nobody has agreed to it yet. Nothing is committed and no one is due.
Scheduled
An agreed plan is in force and it puts the work on this date. Nothing has been recorded yet.
Completed
A vendor recorded a visit on this day and sent in whatever they had on site.
Missed
Nobody was booked for this shift, and nobody covered it.
On the record
Somebody was booked for this shift, or a vendor filed this visit. Either way it is written down against this date.
Expected, from the agreed weekly schedule
The weekly plan says work is due on this date. Nobody has booked or recorded it yet.

Days and times are the community's own (EDT).

What repeats in this roster

5 windows across 3 roles came back on the same weekday in the 2 weeks of roster on file. Counted off the shifts themselves — nothing here is a rule the roster does not already show.

  • Saturday · 1:00p – 8:00pAmenity attendant · D. Osei · Tidewater Amenity Staffing2 of 2 weeks
  • Saturday · 10:00a – 2:30pCertified lifeguard · A. Reyes · Tidewater Amenity Staffing2 of 2 weeks
  • Saturday · 11:00a – 5:00pPool monitor · M. Lindqvist · Tidewater Amenity Staffing2 of 2 weeks
  • Saturday · 2:30p – 7:00pCertified lifeguard · J. Okafor · Tidewater Amenity Staffing2 of 2 weeks
  • Saturday · 9:00a – 1:00pAmenity attendant · T. Bell · Tidewater Amenity Staffing2 of 2 weeks

Example roster, on the schedule page of the community dashboard. You set the posts and the hours in your scope. Your vendor employs, trains and rosters its own people, and who works which shift is its call.

Staffing roles

Know which of the three roles you are hiring.

A certified lifeguard is the one post trained to make a water rescue, so writing the wrong role into your scope is how a season goes wrong.

Certified lifeguard

Trained to perform water rescues, on a current certification from a nationally recognized program. American Red Cross and Ellis are two of them. A shallow-water certificate does not qualify a guard for a deep end. This is the safety-critical hire for open swim, and the most expensive of the three.

Pool monitor

Wristbands, headcount, pool rules, incidents logged. A monitor costs less than a guard and keeps a deck orderly. Not a substitute for a lifeguard.

Amenity attendant

Fitness center, clubhouse, front gate. ID checks, access control, and a staffed post where there was an empty room.

Sign-in sheets

What a signature at the gate tells a board.

Most self-managed communities staff a pool with a clipboard at the gate and an invoice at the end of the month.

A sign-in sheet at the gateOn VendoRFP
Who worked Saturday?Whoever signed the sheetNamed on the shift record
The hours you are billed forReconciled from memoryRecorded on the shift, and required
Lifeguard certificationChecked at signing, if thenCurrent, or the vendor cannot propose
A quiet substitutionNoticed, or notCarried on the record, shift by shift
Where the invoices landWhichever inbox they hitEvery invoice in one place

“A sign-in sheet at the gate” is the status quo at a self-managed community, not a named product. Six companies, six invoices. You pay each one. They all land here on the same terms, so nothing has to be chased through email.

Vendor verification

Vendors are verified before their first proposal, and tracked all season.

Insurance and trade credentials are verified before a vendor can propose, and a credential that lapses stops new proposals until it is current again.

Tidewater Amenity Staffing

staffing
Insured & verified

General Liability (COI)

Valid through Apr 8, 2027

Workers' Comp

Valid through Jan 31, 2027

Business License

Valid through Jul 5, 2027

What a proposal turns on

  • Background check
  • General liability
  • Workers’ compensation

Example vendor, on the vendors page of the community dashboard. A staffing company on a guarded deck files general liability, workers’ compensation, a background check, and a lifeguard certification, and each one is read by a person here who records the date it runs out. We reach out for a renewal 30 days before that date. An insurance line that lapses keeps proposals open for 30 days while the renewal certificate reaches us, and a lifeguard certificate has to be current on the day of the shift.

Amenities

Put every staffed amenity in one scope.

The pool deck, the kiddie pool, the fitness center, the clubhouse, and the gate. Each post takes its own role, its own hours, and its own shift history.

An aerial of a community's amenity center with its pool, courts and clubhouse in one frame
A lifeguard seated at an elevated stand beside a community pool, seen from behind, swimmers in the lanes.

Main pool deck

Certified lifeguard

Guards on the stand are a required field on a guarded shift, so the number is on the record.

Clear pool water sparkling against a mosaic waterline tile and pale coping.

Kiddie pool

Pool monitor

Wristbands, headcount, and pool rules. Not a substitute for a lifeguard. A monitor is a different hire from a guard, so it is scoped and priced on its own.

A community fitness room seen through its glass frontage, treadmills and weight racks inside, pool deck outside.

Fitness center

Amenity attendant

The attendant checks IDs and controls access. You set the hours in the scope.

A covered clubhouse patio with a fire table, grills and seating. Residents sit at a table in the middle distance, faces indistinct.

Clubhouse

Amenity attendant

An attendant works the desk. The hours covered go on the shift record.

A gatehouse and arm barrier at a community entrance, palms and planting either side. The name panel is blank.

Front gate

Amenity attendant

The gate is staffed for the hours you scope. The shift is recorded like any other post.

Posts and hours

Pin the posts, then set the hours on each.

When a community asks for weekend pool coverage, a staffing vendor still needs to know which deck and for how many hours. Mark each post and put the hours on it, so every vendor prices the same roster. Shifts are then recorded against the posts they covered.

Satellite view of a Texas community: dark-roofed houses packed on a grid of streets with almost no tree cover, a small pool beside a clubhouse right of center, a block of open park with looping paths left of center, and a divided highway and bare graded building land along the upper edge.
Example community · real satellite imagery

Pool

What gets recorded · example
See which post was covered

A shift is recorded against the amenity it covered.

See who was on it

The shift record names who worked the post.

Total the hours

Clock-in and clock-out are recorded on the shift, and the hours are a required field.

Your community · Private home lots · Community boundary, in white dashes

The amenity pins are the ones this ground records.

Next

Set the roster, week by week.

Name the roles, the hours, and the weeks. A free account publishes it. Insured staffing vendors send back their proposals.

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